EPABX & IP PBX Solutions

Enterprise-grade voice platforms for offices, call centers, and multi-site businesses. Design, deployment, migration, and AMC by Trisata IT Solutions Pvt Ltd.

Call 91009 56759

What We Deliver

We implement on-prem EPABX, SIP-ready IP PBX and hybrid systems with IVR, call recording, PRI/GSM trunks, CRM integration, and advanced reporting.

IVR & Auto-Attendant Call Recording Mobile Extensions PRI / SIP / GSM Reporting & Analytics AMC & Support

Solutions for Every Team

Office EPABX

Reliable analog/digital systems for reception, departments and internal calling with least-cost routing.

IP PBX (SIP)

VoIP ready with softphones, remote extensions, WebRTC, voicemail-to-email and multi-site dial plans.

Hybrid PBX

Upgrade gradually—mix analog lines, PRI and SIP trunks; reuse existing wiring and phones.

Call Center Suite

Inbound/Outbound, predictive dialer, skill-based routing, wallboards, QA recording & reports.

GSM/PRI Gateways

Integrate GSM/4G and PRI with PBX; cut costs with carrier-grade routing and failover.

CRM Integration

Screen-pop, click-to-call, call logs & disposition with leading CRMs via REST/Webhooks.

EPABX vs IP PBX — What to Choose?

EPABX (Analog/Digital)

  • Easy to maintain on legacy wiring
  • Works with analog trunks & PRI
  • Best for small/medium single site

IP PBX (VoIP/SIP)

  • Remote work & mobile extensions
  • Low call costs via SIP trunks
  • Integrations, analytics, scalability

Hybrid (Recommended)

  • Reuse phones & wiring + add SIP
  • Failover between PRI/GSM/SIP
  • Step-by-step modernization

Key Features

  • Multi-level IVR, queue & ring groups
  • Call recording & retention policies
  • Voicemail to email / missed call alerts
  • Operator console, BLF & presence
  • Hotline, intercom, paging & PA integration
  • Softphone apps (Windows/Android/iOS)
  • SLA dashboards, CDR reports, wallboards
  • SIP, PRI (E1), FXO/FXS, GSM gateways

How We Deliver

  1. Assessment — Users, lines, trunks, call flow.
  2. Design — Number plan, IVR, routing, gateways.
  3. Deployment — Rack, patching, provisioning, tests.
  4. Integration — CRM, tickets, click-to-call, webhooks.
  5. Training — Admin console & user handover.
  6. AMC & Support — Monitoring, backups, updates.

Industries We Serve

Corporate OfficesCall CentersHospitals EducationHotelsManufacturing RetailGovernment & PSU

Technology Partners

Matrix • AstTECS • Syntel • Crystal • Panasonic • Grandstream

Ready to upgrade your phone system?

Get a free assessment of trunks, extensions, gateways and call flows.

Call 91009 56759